When is the Right Time to Change Your LMS?

Apr 15, 2025

Choosing the right Learning Management System (LMS) is one of the most important decisions for any organization investing in employee development and training. But what happens when the LMS you’ve chosen no longer serves your needs, or the costs and complexity are starting to outweigh the benefits?
In this blog, we’ll discuss the key signs that indicate it might be time to change your LMS. If you’re experiencing any of the following challenges, it may be time to reassess whether your current LMS is the right fit for your organization.

1. The Cost is Too High

 

LMS solutions are often a significant investment for companies, and while you may expect to see a return on that investment, sometimes the costs can spiral beyond what’s reasonable. If you’re paying a premium for an LMS but not seeing the expected value, it could be a sign that you’re overpaying for features you don’t use or that the system isn’t providing the ROI you need.
Signs You’re Paying Too Much:
• Your costs exceed industry averages, typically over 60€ per person per year (with Datafisher LMS less than 10€ per person per year).
• You’re paying for features that your team doesn’t use or need.
• The LMS provider is charging for basic features that should be included in the price.

2. The System is Too Complicated

 

If your LMS is too complex, it can create barriers for both administrators and end users. A complicated platform can lead to frustration, poor user engagement, and inefficient training processes. When employees and HR teams struggle to navigate or use the LMS effectively, its value diminishes.
Signs It’s Too Complicated:
• Employees are not using the system because it’s difficult to navigate.
• Administrators spend excessive time managing the platform rather than focusing on training content.
• Training completion rates are lower than expected due to usability issues.

3. You Chose It Because of the Brand Name

 

Many companies initially choose an LMS because of its brand name or reputation in the market. While well-known LMS providers may seem like a safe bet, that doesn’t always mean they’re the right fit for your specific needs. It’s easy to get swept up in the idea of a well-known brand, but what works for other companies may not always work for yours.
Signs Your LMS Was Chosen for the Wrong Reasons:
• You’re using a “big brand” LMS without fully understanding if it meets your specific requirements.
• The LMS doesn’t align with your organization’s size or industry-specific needs.
• You feel stuck with the system because it was a popular choice, even though it isn’t delivering the results you need.

4. Lack of Support and Customization

 

An LMS that doesn’t provide sufficient support or customization options can quickly become frustrating for both administrators and users. If you’re constantly facing technical issues or the system is rigid and unable to adapt to your needs, it’s a clear sign that the LMS isn’t the right one for your organization.
Signs You’re Not Getting Enough Support:
• You have to deal with frequent technical issues and don’t have timely support to resolve them.
• You’re unable to customize the LMS to align with your training goals.
• User feedback indicates that employees are frustrated with system limitations.

5. It Doesn’t Scale with Your Organization

 

As your organization grows, so do your training needs. If your current LMS doesn’t scale to meet the needs of your expanding workforce, it’s a sign that it’s time to look for a more flexible solution. A system that was a good fit for a smaller company may struggle to handle the demands of a larger organization.
Signs Your LMS Can’t Scale:
• It’s difficult to manage and track training for a growing number of employees.
• The system becomes slow or unresponsive as your workforce increases.
• You need additional features or integrations that your current LMS can’t support.

Conclusion

 

Changing your LMS may feel like a daunting task, but if your current system is no longer serving your needs—whether due to high costs, complexity, or lack of support—it’s time to consider alternatives that will provide better value, scalability, and user experience.
Choosing the right Learning Management System (LMS) is a strategic decision that can significantly impact the success of your training programs. By focusing on cost-effectiveness, ease of use, relevance to your specific needs, strong support, and long-term scalability, you can ensure that your LMS not only meets your current requirements but also supports your future growth. Taking the time to evaluate your options carefully will lead to a more engaged workforce, a more efficient training process, and better outcomes for your organization as a whole and an increased cost-efficency.

At DataFisher, we offer an LMS that’s designed to meet the evolving needs of organizations like yours. Our platform is cost-effective, easy to use, and highly customizable to ensure that you get the most out of your training efforts. If you’re ready to make a change, contact us today for a demo or consultation and discover how we can help you improve training and reduce costs with a more effective LMS solution.

Ready to discuss saving money and changing your LMS?
Let’s talk. We’ll show you how easy switching can be. Schedule a free demo with Datafisher !